Monthly Archives: September 2013

Is your online booking system the biggest threat to your customer loyalty?

Date: 20-09-2013

A customer comes into your restaurant with 3 friends, they look at the menu and order some interesting things and some old favorites, along with a couple of beers or a bottle of wine. The food and drink come out and everyone has a great time. After desserts, the bill arrives and your customer looks at it and thinks, “that… More »