Monthly Archives: October 2011

Hitting Restaurant Diners with a no show charge – is there a better way?

Date: 25-10-2011

The Daily Telegraph had a story recently about Sydney’s Quay restaurant planning to start charging $165 for diners that don’t show up or cancel at the last minute. This comes at a time when only last month another article in The Herald Sun talked about how hard it was to get a booking, especially on Saturday nights. Some of the… More »

Best Fish and Chip Shop marketing – how do you compare?

Date: 20-10-2011

A few weeks ago the Australian newspaper had an interesting article about Matthew Silk and Tracy Poskitt who are the owners of Fish and Chips at 149 www.fishandchipsat149.co.uk which has been voted as Britain’s Number 1 Fish and Chip shop. For a country that takes their Fish and Chips very seriously this is a fantastic effort. The two met when they were… More »

Why did Tony Bilson’s restaurant go into liquidation?

Date: 17-10-2011

On the 6th of September it was reported that Tony Bilson’s Bilson’s had been awarded 3 hats in the Sydney Morning Herald’s Good Food Guide as one of only 5 3 hatted restaurants in New South Wales. Things we going well for Bilson, thought of as the Godfather of Australian cuisine. Only 6 weeks later, Bilson’s is shut. Whilst it… More »

What’s the value of a customer for a Take Away Restaurant?

Date: 04-10-2011

For your take away, be it a Fish and Chip, Pizza, Charcoal Chicken, Sushi, Souvlaki or a more traditional restaurant that offers take away, such as an Indian or Chinese, it is important to know how much a customer is worth to you, so that you can tailor your marketing around that dollar figure. That way you will know if… More »